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Frequently Asked Questions
Everything you need to know about our pest control services across Gauteng -- answered by our experts.
Still have questions? Contact Us →Yes. All our treatments use SANS-approved products that are pet, family, and environmentally friendly. The same products are used in childcare centres, nursing homes, and schools across South Africa. We prioritise eco-safe chemicals that pose no risk to humans when applied correctly.
Yes. Our technicians use the same products in their own homes. Standard precautions include: remove pet bowls and bedding before treatment; remove birds and reptiles from the treatment area; cover fish tanks with cling wrap and a towel. Your pets can return once surfaces are dry.
Yes. Keep small children away from wet chemicals during application. People with asthma, allergies, or who are pregnant should avoid rooms being sprayed until the technician advises it is safe -- typically 30-60 minutes after treatment.
Yes. Eco Pest Control is fully insured and all our technicians hold relevant pest control certifications. We are licensed to operate as a pest control company in South Africa and continuously update our training.
Prices vary depending on the property size, pest type, and severity of infestation. We offer free, no-obligation quotes. Contact us on 067 087 3201 or fill in our quote form for a personalised price.
No -- you do not need to vacate your home for most standard treatments. For specific treatments such as fumigation, we will advise you in advance if temporary evacuation is necessary.
No. Our technicians take care not to contaminate food, cutlery, or utensils. As a precaution, cover or store open food and unsealed items before the technician arrives.
Clean floors before treatment. After a general spray, avoid mopping for 2-3 days to allow the product to remain effective. After a flea treatment, wait at least two weeks before mopping floors.
Remove animal bowls, pet bedding, childrens toys, shoes, and clothing from skirting board areas. Move furniture slightly away from walls where possible. Businesses will receive specific preparation instructions when booking.
This depends on the pest type, severity of infestation, and size of the property. A typical residential treatment takes 1-2 hours. We provide a time estimate when you book.
We recommend treating your home every 6-12 months for general maintenance. Some pest types (like cockroaches or bed bugs) may require more frequent follow-ups. Commercial properties are typically treated every 1-2 months.
If heavy rain is forecast, your service may need to be rescheduled. We will contact you to arrange an alternative time. Light rain may not affect outdoor treatments -- your technician will advise.
No. All our products are water-based and will not stain carpets or damage furniture. We take great care during application to protect your belongings.
Stay calm -- do not disturb them or attempt DIY removal. Place everything back as you found it. Termite colonies contain millions of insects and killing a few will only cause them to spread. Contact us immediately for a professional termite inspection.
Yes. We offer a satisfaction guarantee on all our treatments. Most treatments include a warranty period -- if pests return within the specified period, we return and re-treat free of charge.
Absolutely. We provide pest control for residential homes, commercial offices, restaurants, warehouses, factories, retail stores, schools, and more across all of Gauteng.
We service all of Gauteng including Johannesburg, Pretoria, Kempton Park, Boksburg, Benoni, Alberton, Edenvale, Bedfordview, Brakpan, Krugersdorp, East Rand, Meyersdal, Braamfontein, Bramley, Olifantsfontein, and Hartbeespoort. Contact us if your area is not listed.
Yes. Vehicles, caravans, and boats can be treated in the same way as interior spaces. Contact us for a specific quote for these items.
Signs include: faecal droppings in unknown locations; gnaw marks on furniture, wires, or packaging; musty odours that won't go away; nesting materials in corners; scratching noises at night; visible pests; indoor plants dying without reason; bite marks on skin; pets scratching excessively.
We offer same-day emergency pest control response across Gauteng during business hours. WhatsApp us on 083 696 7856 for the fastest response.
Ready for a Pest-Free Property?
Don\'t let pests take over. Contact Eco Pest Control today for fast, eco-friendly pest removal across Gauteng.